- £27,000 - £32,000 (dependent on experience) plus attractive benefits
- Central London
- Full time, 25 days per annum, plus statutory holidays
- The FCC strives to be an equal opportunities employer and commitment to this process will be expected.
So what's it about?We are looking for a Digital Communications Officer to complement our communications team working with marketing, events and the wider business development team.
You will manage our digital channels, implementing our communications strategy, ensuring our channels fit with our business development objectives. You will have direct responsibility for content and measurement for our social media channels, our corporate newsletters, improving and managing our websites.
In addition, this role will assist the team in PR, social media campaigns, branding, running events, internal communications, briefing spokespeople, crafting messaging, and creating marketing materials including presentations, films and publications.
You will be part of a wider dynamic team of creatives including copywriters, designers, filmmakers and storytellers.
What will you be doing?Key responsibilities:
- Advising project teams on the best way to use digital communications.
- Taking responsibility for maintaining our websites, posting blogs, news and events and refreshing content where necessary.
- Assisting with journalist requests; conducting research, writing briefings for senior staff and making media calls.
- Keeping all external communications up to date; Reactive FAQ’s, key messaging and other tools and templates staff use such as presentations, scripts and creating/maintaining an image library.
- Creating content and writing our monthly newsletter.
- Taking responsibility for proofing and quality control for all communications going out from Future Cities Catapult.
- Media monitoring across all channels; keeping relevant staff up to date with current issues and collating each quarter for our reporting commitments.
- Coordinating our social media; working with the wider team to develop a rolling strategy, providing quality control for others’ content and creating content. yourself, measuring success and feeding your findings back to the wider team to feed into suture strategies.
- Working with our events team to create a marketing plan for key events, promoting them through our channels and measuring the success.
What will be the first year outcomes?Outcomes are what you need to accomplish in your role. Always useful to know these before you start:
The role-specific first year outcomes are:
- Increasing our social media followers with more engagement.
- Increasing subscribers to the newsletter & a strategy for content.
- Increase traffic to the website.
- Take over the management of our creative agency supporting the refresh of our website.
- Contribute to the social media content strategy & execute.
- Create content for social media such as: event listing and four tweets for every event, tailored by audience and in line with our business objectives.
- Ensure all communications are sent on time without errors.
- Creating daily social media content updates and weekly website. Content publishing: making sure all online activity is on message, mistake free and helps us progress towards our business objectives.
- All of our websites are checked daily to make sure they are up-to-date and mistake free.
- Contribute to staff training sessions on how to use and get the best out of social media.
What kind of person are we looking for?Essential skills and experience:
- At least three years’ experience in a comparable communications role.
- You’re a digital communications and marketing expert with an understanding of online user journeys and how to increase reach, acquiring and retaining traffic.
- Ability to implement and evaluate marketing communications plans.
- Demonstrable experience using digital software such as Hootsuite, Mailchimp and Google analytics.
- Adaptable, with experience of managing projects which span multiple teams and disciplines.
- You are comfortable under pressure and can work well with a reasonable level of ambiguity. You assess the situation, ask the questions you need to and are not afraid to try new things.
- You are a master of spreadsheets; diligent, ordered and well-practiced at monitoring and evaluation.
- A minimum of two years’ experience of working with the media & good copywriting skills. You have a good eye for a story and an appreciation for storytelling.
- You are more than comfortable working independently and adept at setting your own briefs and pulling in support when required.
- Adapting your message to your audience is second nature, you can write for the Shore ditch start-up crowd as easily as you can a senior business audience.
- You don’t need to be a cities pro or have a degree in communications but you should be able to demonstrate a healthy interest in who we are and what we do.
- You are a digital native, you know your CMS from your SEO and you’re an active participant on social media.
Want to apply?If you meet the requirements and are keen to join the Future Cities catapult, please click apply and send your CV and covering letter. And in your cover letter, tell us why you’re right for the job.
First round interviews are due to take place on Monday 15th May, with the final face to face interviews scheduled for Monday 22nd May.